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Butler Lantern

Student Voice of Butler

Tag: Help Desk

Campus News

IT assists with password issues

October 22, 2019 butlerlanternLeave a comment

Maddison Farris Lantern Staff Frustration spreads as students and faculty alike endure the growing struggle of password complications within Canvas and the Pipeline password system. Many students and staff have had to call the Help Desk multiple times per day because of the system demanding a password reset on some accounts for every entry. As… Continue reading IT assists with password issues

Opinion

Students, faculty frustrated with lock-outs

October 22, 2019 butlerlanternLeave a comment

Emmie Boese Business Manager Getting locked out of Canvas and Pipeline is a real issue for students. Luckily, we have an IT Help Desk to help with those kinds of problems, but what do we do when they can’t provide the adequate help? Many Butler students and faculty including myself have been locked out of… Continue reading Students, faculty frustrated with lock-outs

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